[274], Pentagon officials reportedly restricted D.C. guard troops from being deployed except as a measure of last resort, and from receiving ammunition and riot gear; troops were also instructed to engage with protesters only in situations warranting self-defense and could not share equipment with local police or use surveillance equipment without prior approval from Acting Defense Secretary Christopher C. On December 18, Trump announced on Twitter, "Big protest in D.C. on January 6th. News posted thu oct 11 09:00:00 aedt 2018 on Thu Oct 11 09:00:00 AEDT 2018. When we quizzed a group of almost 30 contact centre professionals, over half agreed that each of these steps was vital when closing a call. Trump Calls for an End of Section 230, saying Big Tech is a ‘National Security’ concern. The question that neither The Big Short nor Margin Call addresses is the one everyone should be asking: How did so many smart people get it so wrong for so long? [355], Morale among the Capitol Police plummeted after the riots. Although the main events of the novel end with Gatsby’s murder and George’s suicide, The Great Gatsby concludes with a chapter in which Nick reflects on the aftermath of Gatsby’s death. Remember this day forever! [279][277][280] The order to send in the National Guard, which Trump initially resisted, was approved by Pence. [259] Senator Ben Sasse (R-NE) said that senior White House officials told him that Trump was "delighted" to hear that rioters were entering the Capitol. BIG earnings call for the period ending May 2, 2020. [234], The mob that stormed the Capitol consisted of some of Trump's longtime and most fervent supporters, coming from across the United States. [427] At the Oklahoma State Capitol in Oklahoma City, one arrest was made on charges of attempted arson as well as assault and battery for attempting to light other people's flags on fire. ", "Investigators Eye Right-Wing Militias at Capitol Riot", "The symbols of hate and far-right extremism on display in pro-Trump Capitol siege", "Senate salvages Electoral College ballots before rioters break into the chamber", "Stunning Images as a Mob Storms the U.S. Capitol", "Shocking photos show pro-Trump rioters in the Capitol stealing memorabilia and breaking into the desks of lawmakers", "A Capitol Police officer who was seriously injured Wednesday remains on life support", "Trump condemns Capitol riot; DeVos, US Capitol Police chief to resign", "Cheektowaga man set fire outside, entered Capitol during Washington insurrection", "A visible gun led DC cops to the 'homemade napalm' in Lonnie Coffman's truck, affidavit shows", "Evidence suggests Pence was in grave danger during Capitol riot", "What happened in Washington DC yesterday? According to Dee, these statements do “not work as well, because they don’t always fit the personal conversation the advisor will have had with that customer. [399] Furthermore, Trump was banned from other major social media outlets including Facebook, YouTube, and Snapchat; meaning he has been essentially removed from most major social media platforms. The Better Call Saul season 5 finale ends without Gus, Mike, or Nacho learning that Lalo is still alive. However, Lt. Gen. Walter E. Piatt, Director of the Army Staff, said he could not recommend that Army Secretary Ryan McCarthy approve the request, telling Sund and others "I don't like the visual of the National Guard standing a police line with the Capitol in the background". [268][269] Boebert responded that she wasn't sharing private information, since Pelosi's removal was also being broadcast on TV. It's not often Gus comes up short, so he'll have to think … A sled dog struggles for survival in the wilds of the Yukon. [65] Rioters occupied and ransacked the empty Senate chamber while federal law enforcement officers drew handguns to defend the evacuated House floor. "[156], On January 6, by 11.00 a.m. the Ellipse was filled with a rally of Trump supporters, near the White House approximately 1.6 miles from the Capitol. The Sole Survivor receives the quest after speaking to Bobbi No-Nose in a backstreet in Goodneighbor. [301], Two improvised explosive devices, believed to have been planted before the riots, were found within a few blocks of the Capitol. [100], Actions undertaken by Trump to try to overturn the results included filing at least 60 lawsuits, including two brought to the Supreme Court, that sought to nullify election certifications and void votes cast for Biden in each of the five states (all but one being defeated for lack of evidence or standing); mounting campaigns to pressure Republican-controlled state legislatures to nullify results, by replacing slates of Biden electors with those declared to Trump, and/or manufacture evidence of fraud (which would likely violate election tampering statutes enacted by the states); and demanding lawmakers investigate supposed election "irregularities", or conduct signature matches of mail-in ballots (regardless of efforts already undertaken). His remarks received more scrutiny after the events of January 6, causing Biggs to respond with a statement denying any relationship with Alexander. Ending late payments to small businesses ... We expect the highest payment standards from both government and big business. Big Ten referees are getting destroyed for an extremely controversial penalty call during Friday night’s game between Minnesota and Purdue. [404], Questions have been raised in the media regarding the discrepancy in police response to Black Lives Matter and white supremacist protesters, including the rioters who stormed the US Capitol. "Trump issued a call to arms. Irving called back with formal approval an hour later. In focus are the actions taken by a group of employees during the subsequent financial collapse. [393] Those already arrested include: the leader of a Proud Boys group in Hawaii;[394] Jake Angeli, also known as the "QAnon Shaman";[395] far-right activist Tim "Baked Alaska" Gionet;[396] and the 34-year-old son of a Kings County Supreme Court judge,[397] among others. [371] Representative Ruben Gallego (D–AZ) said "we have to do a full review of what was taken, or copied, or even left behind in terms of bugs and listening devices. [353][354] An article on Law & Crime discussed whether felony murder charges in relation to Babbitt's death could be brought against protesters, those who invaded the Capitol, or instigators of the rally. Northam sending Virginia National Guard and 200 state troopers to Washington, DC", "Smoke grenades being deployed on Senate side of the US Capitol", "These Black Capitol Police Officers Describe Fighting Off "Racist Ass Terrorists, "Democratic leaders call for Trump's removal from office", "F.B.I. "[50] He said the protesters would be "going to the Capitol and we're going to try and give [Republicans] the kind of pride and boldness that they need to take back our country". [325], During the riot, Ashli Elizabeth Babbitt, a 35-year-old from San Diego,[328][217][329] was fatally shot by Capitol Police as she attempted to climb through a shattered window in a barricaded door leading into the Speaker's Lobby, which has direct access to the House floor. Several roads were closed in downtown Sacramento and some bus lines were stopped, with over 200 police assigned to the demonstration. [155], Trump incited his supporters to "walk down to the Capitol" to "cheer on our brave senators and congressmen and women and we're probably not going to be cheering so much for some of them." [108] Women for America First invited its supporters to join a caravan of vehicles traveling to the event. Something’s really wrong. [144], On January 6, the "Wild Protest" was organized by Stop The Steal and took place in Area 8 across from the Russell Senate Office Building;[145] and the "Freedom Rally", which was organized by Virginia Freedom Keepers, Latinos for Trump, and United Medical Freedom Super PAC, took place at 300 First Street NE across from the Russell Senate Office Building. [123] On December 29, 2020, the Federal Bureau of Investigation (FBI) issued at least one bulletin to law enforcement agencies across the country, warning of the potential of armed protesters targeting legislatures. Offering this reassurance is something that this statement does well, as no matter the stage of the call, it is always good practice for an advisor to signal to the customer that they are valued and can be supported round the clock. [240], The Associated Press reviewed public and online records of more than 120 participants after the storming and found that many of them shared conspiracy theories about the 2020 presidential election on social media and had also believed other "QAnon" and "deep state" conspiracy theories. One final piece of advice that Dee Chapman gives is to avoid using one call-closing courtesy statement at the end of each interaction. This can be important, as Dee concludes by saying: “The energy an advisor displays on a call is transferable and the customer will end the call feeling that they have had a memorable experience and that they are special.”. [13][2][324] Reuters reported that Sicknick suffered a thromboembolic stroke after sustaining head injuries,[327] and collapsed after returning to his division office. [431] In Indianapolis, approximately 100 people, including many members of the Proud Boys, gathered at the Indiana Statehouse; the Indiana crowd was peaceful. Many police officers were attacked with bear spray, a highly concentrated form of pepper spray stronger than the tear gas typically carried by officers. [124] Prior to January 6, 2021, the local Joint Terrorism Task Force was notified by the FBI of possible impending violence at the Capitol. [364], The rioters caused extensive physical damage. Harnessing AI & Automation for Seamless Customer Journeys – Webinar, Case Study: NB Power Improve and Speed-Up Their Induction Training, Sports Venue Enhances its Customer Experience. However, this may only be good practice in the closing statement, as encouraging advisors to use personal pronouns with the customer in other parts of the interaction may improve rapport. [166][196] A police officer carrying a semi-automatic weapon appeared on the floor and stood between Senate Majority Leader Mitch McConnell and Senate Minority Leader Chuck Schumer (D-NY). McCarthy also said New Jersey National Guard troops would be mobilized, as would troops from the Delaware, New York, and Pennsylvania National Guards. "[266], By 3:10 p.m., pressure was building on Trump to condemn supporters engaged in the riots; Trump's former communications director, Alyssa Farah, called upon him to "Condemn this now" and wrote "you are the only one they will listen to. [265], Trump was in the West Wing of the White House at the time. Pursues at Least 150 Suspects in Capitol Riot", "DC Police Chief: Two pipe bombs, cooler with Molotov cocktails found on Capitol grounds", "Police Confirm Death Of Officer Injured During Attack On Capitol", "Trump supporter arrested at Capitol had 11 Molotov cocktails: Feds", "Alabama man arrested during Capitol riots had Molotov cocktails in mason jars, police say", "Roll Call Vote 117th Congress – 1st Session: On the Objection (Shall the Objection Submitted by the Gentleman from Arizona, Mr. Gosar, and the Senator from Texas, Mr. Cruz, and Others Be Sustained? At least ten people were arrested, several on weapons charges, on the night of January 5 and into the morning of January 6. In a video statement released on January 7, Trump condemned the violence at the Capitol, saying that "a new administration will be inaugurated", which was widely seen as a concession, and that his "focus now turns to ensuring a smooth, orderly, and seamless transition of power" to the Biden administration. So I just beat W_D 2 for the second time since launch and it looks like some things have changed. [114], The rioters openly planned to disrupt the counting of Electoral College ballots for several weeks prior to the event, and called for violence against Congress, Pence, and law enforcement. Phil Murphy Deploys State Police To Washington, D.C. After Violent Protesters Storm U.S. Capitol", "Congressional leaders are being evacuated from Capitol complex", "National Guard will head to the Capitol to tamp down pro-Trump insurrection", "Maryland Troopers Heading To DC To Help Quell Unrest At US Capitol, Hogan Says", "Maryland Governor Says Pentagon 'Repeatedly Denied' Approval To Send National Guard To Capitol", "US Capitol building is now secure, Sergeant-at-Arms says", "Capitol rioter to CNN: We could absolutely f***ing destroy you", "Police in Washington seize 5 guns and arrest at least 13 during violent Capitol protest", "After Chaos, Insurrection And Death, Pro-Trump Rioters Defy D.C. [128], The Anti-Defamation League published a January 4 blog post warning about violent rhetoric being espoused by Trump supporters leading up to the Electoral College count, including calls to violently disrupt the counting process. 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