You pay an administration fee of £15 using a credit or debit card. Use your current Oyster card to create an account. The amount is even greater for 16+ Zip Oyster cardholders with a typical saving of £450 per year. Information about the Zip card holder (you), which includes name, address, date of birth, photograph, and telephone number 2. • Top up pay as you go credit • Buy adult rate 7 Day, Monthly and Annual Travelcards, and Bus & Tram Passes • View your Oyster card and contactless journey history • Check contactless payments • Check your pay as you go balan… You also have a number of other information rights which include: The TfL Privacy and Data Protection team considers and coordinates responses to requests and complaints from people whose personal data is processed by TfL and its subsidiary companies. Since this summer, applications for the 11-15 Zip card can now be made online by London residents at tfl.gov.uk/photocard as well as via the Post Office. If we have concerns about your eligibility for a Zip card, we may contact your school or training provider to help verify this. Children under 11 travel free on most public transport services when accompanied by a fare-paying adult, or with a 5-10 Zip Oyster Photocard. Children aged over 10 years and 11 months, and under 16 on 31 August can get an 11-15 Zip Oyster photocard. It is promoted by Transport for London and can be used on travel modes across London including London Underground, London Buses, the Docklands Light Railway (DLR), … Order a 5-10, 11-15 or 16+ Oyster photocard for another child; Report a photocard lost/stolen or damaged; Order a replacement Oyster photocard; You can also link existing 5-10, 11-15 or 16+ Oyster photocards to your web account. Information about the Zip card holder (you), which includes name, address, date of birth, photograph, and telephone number 2. Check the cost of a single journey between two stations. Once you get your 11-15 Zip Oyster photocard, you can use it straight away. Your continued use of the site will mean that you accept those revisions. This means that we will not hold information for longer than is necessary for the purposes we obtained it for. 11-15 Zip Oyster photocard terms and conditions. If we withdraw your travel concession, we will write to your parent or guardian, signposting a number of organisations that offer appropriate volunteering opportunities. To buy a discounted Off-Peak Day Travelcard at London Overground, TfL Rail, National Rail Station ticket office or Visitor Centre, you must show your Railcard or Annual Gold Card to staff. • Top up pay as you go credit • Buy adult rate 7 Day, Monthly and Annual Travelcards, and Bus & Tram Passes • View your Oyster card and contactless journey history • Check contactless payments • Check your pay as you go balan… We will spend about 2 weeks in London. It is a quick and easy way to pay for single journeys on bus, Tube, tram, DLR, London Overground, TfL Rail, Emirates Air Line cable car, Thames Clippers River Bus and most National Rail services in London. TfL, its service providers and academic research partners currently process personal information relating to Oyster (including concessionary schemes) within the UK, the European Economic Area (EEA) and the USA. Oyster pay as you go. Alternatively, you can download a verification letter from your TfL account and take it to a London post office with proof of your age (this can be a passport, European ID card, birth certificate or biometric residency permit). Your … We will also contact you or parent/guardian near the expiry date of the Zip card to tell you about your future ticketing options. What is a Visitor Oyster card? For further assistance, please contact TfL Customer Services on 0343 222 1234 (8am - 8pm). This page was last updated in February 2020. (If … Keep free travel for kids and teenagers with Zip Oyster card. Answer 1 of 18: Hi, we are a family of 4- 2 adults and 2 daughters aged 13 & 16. TfL and the companies that process personal information on our behalf use your and your parent/guardian's information for customer services and to administer the Zip card scheme you have applied for. There are a number of versions of this card, however for the purposes of this post we’re going to focus on the standard blue Oyster card that you can purchase in London from most train and tube stations. Is the only way a 13 year old and 17 year old can get reduced rates on public transportation is by getting a Zip photo card? If you use a pink card reader, that data will be used to confirm you took a particular route and charge you accordingly. Children travel free, or at discounted fares, on London’s public transport system, making it a great option for families and students. If you use your Zip card on National Rail services, we may share your personal data with relevant train operating companies for the purposes of customer service, and fraud prevention and detection. A Visitor Oyster card is a smartcard pre-loaded with pay as you go credit that you can use to travel in London. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, Child rate pay as you go fares on Tube, DLR, London Overground, TfL Rail (excluding between West Drayton and Reading) and Emirates Air Line, A colour image of your child' machine readable passport. This eight-week period is considered reasonable to enable customers to verify or make enquiries concerning their Zip journeys (for example, for refund purposes). For access to other personal information please see the section on Subject Access requests in Access your data. If you believe you have been incorrectly charged, or not received a refund you were due, you or your nominated parent/guardian can ask Customer Services to review those transactions. The name of your educational establishment or training provider 5. TfL Oyster and contactless app. To do this we provide them with journey data derived from our Oyster ticketing systems that has been processed, replacing data, where required, with alternative identifiers (pseudonyms) so that it isn't possible to identify an individual customer. This is strictly for the purpose of assessing your appeal, and any information sharing is managed in accordance with relevant privacy and data protection legislation. We may send you or your nominated parent/guardian a text message to let you know when applications are open for the next school year, or that your card is on its way. We'll post your 11-15 Zip Oyster photocard to you within one week of applying. In doing so, the Metropolitan Police Service (MPS), City of London Police and British Transport Police may inform us if you incur a criminal conviction or other legal sanction for an offence committed on London's public transport network. If you have an enquiry, Customer Services will only discuss your application with you or the parent or guardian whose name is on the original Zip card application, unless there is an exceptional reason, which we will consider on a case by case basis. TfL does not pass any personal information directly to volunteering providers for the Earn Your Travel Back scheme. The same applies if you use your Zip card on river services operated by other companies. This page explains how Transport for London (TfL) uses your personal information when you apply for, or use, a 5-10, 11-15 or 16+ Zip Oyster photocard (Zip card). Find out more. You pay an administration fee of £15 using a credit or debit card. Answer 1 of 12: Traveling to London first week of August and daughter will be 17 while we are there question is is she eligible for a 16+ Zip Oyster Photocard or does she have to be either 1) a resident of UK, or 2) student going to school there. If so, TfL will keep a record of this for 18 months from the date your sanction is lifted and you are able to receive concessionary travel again. On services operated by the railways such as Gatwick trains for example, only children under 5 travel free, child rate fares are available with the appropriate age Oyster Zip card. Find fares. We also collect some information about how visitors use this website, but we do not use this to identify you as an individual. If you have not yet provided us with a security question and answer, and you have not used the Oyster card to travel in the last 8 weeks you will be unable to create an account. Children aged 11-15 can get free and discounted travel on all our transport services with a Zip Oyster photocard. Make sure you touch in at the start of your journey and touch out at the end on yellow card readers. In May 2020, it was revealed that in order to minimise overcrowding on public transport, and as part of the government’s Covid-19 bailout package for Transport for London, free or discounted public transport for under-18s in the city is to be scrapped. The image must show the photo, personal details and passport number, Details from your child's machine-readable passport to verify their identity (if you don't have one, you must apply four weeks in advance), 50% off adult-rate pay as you go fares and daily caps on bus, Tube, tram, DLR, London Overground, TfL Rail and most National Rail services, Any Tube, London Overground or TfL Rail station, Victoria National Rail station ticket office. 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